Effective Date: July 31, 2025
At Woven Market Africa, we are committed to protecting your personal information and respecting your privacy.
This Privacy Policy outlines how we collect, use, and protect the data you provide to us when you use our website and services.
1. Information We Collect
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party providers)
- Purchase history
b. Technical Data
- IP address
- Browser type and version
- Device information
- Cookies and usage data (see section 6)
2. How We Use Your Information
- Process and deliver your orders
- Provide customer support
- Send order updates and shipping notifications
- Share promotional emails (if you’ve opted in)
- Improve our website experience and offerings
- Respond to your inquiries or requests
-
Use your shared photos or images of our products in use for promotional purposes,
primarily on our social media platforms and marketing materials
Note: We only use images that are publicly shared or submitted to us with consent
(e.g., tagged posts, testimonials, or direct submissions). If you’d like us to remove any photo,
please contact us and we will take it down promptly.
We do not sell or rent your personal data to third parties.
3. Sharing Your Information
We may share your information with:
- Trusted third-party service providers (e.g., payment processors, logistics companies) only as needed to fulfill your order
- Legal authorities, if required by law or to protect our rights, property, or safety
All third parties are required to handle your data in compliance with applicable privacy regulations.
4. Data Storage & Security
We implement appropriate technical and organizational measures to protect your personal data
from unauthorized access, loss, misuse, or disclosure. Your information is stored securely on our
systems or through trusted service providers.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent to receive marketing communications
- Request data portability
To exercise any of these rights, contact us at: wovenmarketafrica@gmail.com
6. Cookies
We use cookies and similar tracking technologies to:
- Improve website functionality
- Analyse site traffic
- Remember your preferences
You can manage your cookie preferences via your browser settings.
By continuing to use our site, you consent to our use of cookies.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices
or content. Please review their policies before sharing personal information.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
The updated version will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out to us:
📧 Email: wovenmarketafrica@gmail.com
📞 Phone: +234 703 832 9899
We’re here to help.
